Stacks blockchain
While there are no known issues impacting correct, well-formed transactions, some transactions can be pending for a long time. Pending transactions will be discarded after 256 blocks — a transaction that is not confirmed, by definition, has no impact on your assets.
Mainnet
Notice
Operational
Outage
Last updated
Feb 12, 2021 4:03 PM
Testnet
Notice
Operational
Outage
Last updated
Feb 11, 2021 3:17 PM
Stacks Blockchain API
Notice
Operational
Outage
Last updated
Feb 11, 2021 3:21 PM
Stacks Explorer
Notice
Operational
Outage
Last updated
Feb 12, 2021 4:53 PM
Wallets
Stacks Wallet for desktop
Notice
Operational
Outage

You must upgrade your Stacks Wallet to 4.0 or higher. Older versions of the wallet will not show accurate balances nor allow you to send or receive STX. Download the latest version at hiro.so/wallet

The Stacks Wallet has always generated either 24-word Secret Keys or been accessed with Ledger or Trezor devices, which can export recovery phrases of varying length.

To follow along on Stacks Wallet developments or file a bug report, see GitHub: https://github.com/blockstack/stacks-wallet/issues?q=is%3Aopen+is%3Aissue+label%3Abug

Last updated
Apr 1, 2021 5:54 PM
Stacks Wallet for web
Notice
Operational
Outage

Stacks Wallet for web is still in alpha. Don’t use it with a meaningful amount of STX or your primary Secret Key.

Upgrade to the latest version if you installed before March 1, 2021 to patch a known security vulnerability.

Last updated
Mar 1, 2021 4:10 PM
Exchanges
Binance
Notice
Operational
Outage

Binance recently changed their withdraw/deposit implementation in order to support higher transaction volumes. Users may see some delays in transaction processing when moving funds from or to Binance through another exchange, but funds are safe.

Last updated
Mar 5, 2021 10:16 PM
OkCoin
Notice
Operational
Outage
Last updated
Feb 12, 2021 2:28 PM
Crypto.com
Notice
Operational
Outage

Crypto.com has temporarily disabled STX withdrawals

Last updated
Feb 16, 2021 2:41 PM
Kucoin
Notice
Operational
Outage
Last updated
Feb 12, 2021 2:27 PM
Other
Stacks IDs
Notice
Operational
Outage

Usernames created on Stacks 1.0 can be used in the new web wallet for testing only on the Stacks wallet for web. Usernames from Stacks 1.0 will show up in the web wallet, but any usernames registered on stacks 2.0 are not yet visible.

Last updated
Mar 16, 2021 2:12 PM
Airdrops
Notice
Operational
Outage

Third parties such as blockchain.com have conducted STX airdrops in the past. Anyone with questions related to third party airdrop should reach out those third parties for support.

Last updated
Mar 16, 2021 2:11 PM
Help with a transaction

Looking for help with a transaction you’ve made? Check the network status to see if the stacks blockchain is experiencing issues. Next, check your transaction’s status on the Stacks Explorer. If you still have questions, ask your question in the #support channel on the Stacks Discord.

Exchanges or wallets

If you’re having trouble using an exchange or wallets, reach out to their support. If it’s regarding a transaction to or from a wallet or exchange, check your transaction status on the Stacks Explorer first. Join the #support channel on the Stacks Discord if you have more questions.

Stacks Token Offering

Did you participate in the Stacks Token Offering and have questions about your STX allocation? Check your address on the Stacks Explorer to see the unlocking schedule. If you have more questions, use the form below to email the Stacks Foundation.

Technical help

If you’re looking for technical help from developers working on the Stacks blockchain and more join the Stacks Discord or create an issue on Github.

Get in touch
Join the Stacks Discord or fill out the form below to contact the Stacks Foundation.
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