You must upgrade your Stacks Wallet to 4.0 or higher. Older versions of the wallet will not show accurate balances nor allow you to send or receive STX. Download the latest version at hiro.so/wallet
The Stacks Wallet has always generated either 24-word Secret Keys or been accessed with Ledger or Trezor devices, which can export recovery phrases of varying length.
To follow along on Stacks Wallet developments or file a bug report, see GitHub: https://github.com/blockstack/stacks-wallet/issues?q=is%3Aopen+is%3Aissue+label%3Abug
Binance recently changed their withdraw/deposit implementation in order to support higher transaction volumes. Users may see some delays in transaction processing when moving funds from or to Binance through another exchange, but funds are safe.
Crypto.com has temporarily disabled STX withdrawals
Usernames created on Stacks 1.0 can be used in the new web wallet for testing only on the Stacks wallet for web. Usernames from Stacks 1.0 will show up in the web wallet, but any usernames registered on stacks 2.0 are not yet visible.
Third parties such as blockchain.com have conducted STX airdrops in the past. Anyone with questions related to third party airdrop should reach out those third parties for support.
Did you participate in the Stacks Token Offering and have questions about your STX allocation? Check your address on the Stacks Explorer to see the unlocking schedule. If you have more questions, use the form below to email the Stacks Foundation.